Walking With You Through Every Step of Care
About HeartMap Institute
Faith-Centered Patient Advocacy & Care Navigation
When you can’t be at the bedside—or you don’t know what to ask—HeartMap provides a steady, trusted advocate to help you navigate the hospital system with clarity, compassion, and dignity
You Shouldn’t Have to Face the Hospital Alone
Hospitals move fast. Doctors rotate. Conversations can be rushed. Plans change quickly. When family can’t be present, it’s easy to feel overwhelmed—and unsure what’s really happening.
HeartMap Institute exists to make sure you don’t have to navigate the hospital system alone.
We help patients and families feel informed, protected, and supported—especially in high-stress moments when every decision matters.
What We Do
HeartMap provides Nurse Practitioner–led advocacy to help patients and families navigate care with c
- Hospital Advocacy — A trusted voice at the bedside when you can’t be there
- Care Coordination — Help connecting the dots across teams, tests, and next steps
- Communication Support — Help preparing questions, understanding options, and documenting updates
- Discharge & Next-Step Planning — Clarity on meds, follow-ups, home care, and red flags
- Family Updates — Timely summaries so loved ones stay informed and aligned
Who WE SERVE
HeartMap is designed for people who need steady support inside a complex healthcare system:
- Patients without local family
- Families balancing work, distance, or caregiving responsibilities
- International patients seeking guidance and advocacy
- Loved ones who want a trusted medical professional to help ask the right questions and protect the plan of care
HOW IT WORKS
- Request Support — Tell us what’s happening and what you need
- Talk With an Advocate — We listen, clarify goals, and explain next steps
- We Advocate With You — We support communication, coordination, and follow-through
- You Stay Informed — Clear updates so you’re never left guessing